PRIVACY POLICY
Last updated: 13 September 2025
Your privacy is of the utmost importance to us. To manage your personal data or unsubscribe, please contact us via email at [email protected].
This Privacy Policy explains how Brigette Coles Pty Ltd (ABN 42645449734) (“Company”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit www.brigettecoles.com and related sites. By using our website and services, you agree to the terms of this Privacy Policy.
Who we are
We are the data controller for the personal information collected through our website. If you have any questions about this Privacy Policy or how we process your information, please contact us at [email protected].
Information we collect
We collect both information that you provide to us directly and information collected automatically through your use of our website. This may include your name, email address, phone number, and billing or shipping details. When you make a purchase, your payment details are securely processed by Stripe or PayPal, and we do not store your full card numbers.
We may also collect information automatically such as your IP address, browser type, device details, approximate location, and information about how you use our site. Cookies and pixels are used to gather this information and are described further below.
How we use your information
We use the information we collect to provide and deliver our services, process purchases, and communicate with you about your account or support requests. We also use your information to send you marketing emails and free resources where you have opted in, to improve our website and user experience, and to deliver personalised advertising through platforms such as Meta (Facebook/Instagram) and Google.
The lawful bases we rely on include: performance of a contract (for providing services and purchases), legitimate interests (such as communication and support), consent (for marketing emails, analytics, and advertising), and legal obligations (such as tax and accounting).
Cookies, analytics and pixels
Our website uses cookies and similar technologies for analytics, performance, and marketing. These may include Google Analytics and Tag Manager to understand site usage, the Meta Pixel for targeted and retargeting ads, and Kajabi for hosting, checkout, email, and CRM functionality.
You can disable cookies through your browser settings, although this may affect site functionality.
Sharing your information
We share your personal information only with trusted service providers who help us operate our business. These include Kajabi (for website hosting and email), Stripe and PayPal (for payments), Google (for analytics and advertising tools), and Meta (for advertising). These providers process data only on our instructions and are bound by appropriate confidentiality and security obligations.
International transfers
Some of our service providers may transfer personal data outside of Australia, including to the United States. Where required, these transfers are protected using Standard Contractual Clauses (SCCs) or other appropriate safeguards.
How long we keep your information
We retain customer and purchase records for seven years to comply with tax and legal obligations. Marketing data is retained until you unsubscribe or withdraw your consent. Analytics data is generally retained for up to 26 months, and support enquiries are kept as long as necessary to provide assistance.
Your rights
If you are located in the European Union, the United Kingdom, or another region with similar privacy rights, you have the right to access the personal data we hold about you, request corrections, request deletion, restrict or object to processing, and request data portability. Where we rely on your consent, you may withdraw it at any time, such as by unsubscribing from marketing emails or adjusting cookie settings.
If you wish to exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority (such as the ICO in the UK or the supervisory authority in your EU country).
Children’s privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children.
Security
We take reasonable technical and organisational measures to protect your information, including SSL encryption, secure payment processing, and limited access controls. While no method of transmission or storage is completely secure, we work with reputable providers who apply appropriate safeguards.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Significant changes will be communicated through this page or, where appropriate, by email.
Contact us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
9 Elanora Street
Joondanna, WA, Australia
Brigette Coles Pty Ltd
Email: [email protected]
